Delivery Information


If you are visiting this page from outside of the UK, please click here to visit our worldwide store. 

Our working days are Mon-Fri, excluding bank holidays.

If you place your order after 3pm, or during the weekend, your order will be processed the immediate next working day.

Dispatch Times

We sometimes use suppliers to ship products directly to our customers. As some items are made to order it can take different lengths of time to ship them out.

& Car Care
Car Parts
Art &
Average Dispatch Time

1 to 2 working days

2 to 3 working days

3 to 5 working days

5 to 10 working days


International Shipping

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Delivery times

  • Orders sent via standard delivery are sent via Royal Mail 24.
  • Orders sent via tracked delivery are sent via Royal Mail 24 Tracked. 
  • Orders sent via courier are dispatched via our UK Mail tracked and signed courier service. 

We advise customers in the UK that delivery takes between 1-2 working days for couriered orders, or 3-5 days for other delivery methods. As mentioned above, some items may take longer to arrive if they are sent from different locations. 

Order Never Arrived

If your hasn't arrive within a reasonable time, please let us know! 

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we will not issue you with a re-ship or a refund.

If the shipping address was correct, get in touch with us at stating your order number. We'll see what can be done.

Please ensure to let us know within 60 days of the date you placed your order, or we will not be able to resolve this for you. 

To return your order, please visit:

Shipping Methods

Occasionally our suppliers do not offer all the available delivery methods. If a delivery method is selected that is unavailable for all products in an order then the next available delivery method will be used instead.

For example, if an order contains products shipped by Car Throttle that are couriered and products that are shipped by our suppliers that sent via tracked mail, you will be charged for the delivery methods used even though the delivery method is only shown as Courier Delivery at checkout.

Delivery is calculated per-supplier, so you will not be overcharged.

World Zones


This zone covers England, Scotland, Wales and Northern Ireland.

World Zone 1

This zone covers all countries not defined as being in Europe or World Zone 2.

World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia.

World Zone 2